1. Damaged or Defective Items
If you receive a damaged or defective calendar, please contact us within [X] days of receiving your order at [your email address]. To help us resolve the issue quickly, please provide:
- A description of the damage or defect.
- Photos showing the issue.
We may offer a replacement or refund, depending on the situation.
2. Refunds
Once we receive and review your claim for a damaged or defective item, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to your original payment method within [X] business days.
Non-Returnable Items
Customized or personalized products are not eligible for returns, unless they arrive damaged or defective.